Max Streaming IPTV Privacy Policy

Last Updated: March 16, 2026

Max Streaming IPTV (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://maxstreamingiptv.com, subscribe to our IPTV streaming services, or use our related services (collectively, the “Service”).

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

1. Information We Collect

We collect several types of information to provide and improve our Service.

Personal Information (collected during signup/subscription):

• Name (if provided)
• Email address
• Username and password
• Payment information (billing name, address, last 4 digits of card — we do not store full card details or sensitive financial data)
• Device information (MAC address, device ID, or identifiers for IPTV activation and playlist delivery)
• Subscription details (plan, duration, renewal)

Usage and Technical Data (collected automatically):

• IP address
• Browser and device type
• Approximate location (from IP, for optimization and security)
• Streaming logs (channels, connection times, bandwidth — for quality, fraud prevention, abuse detection)
• Cookies and tracking technologies (see below)

Other Data:

• Support communications (emails, tickets, chats)
• Voluntary info (feedback)

2. How We Collect Information

• Directly: Signup, payments, support forms.
• Automatically: Server logs, cookies during use.
• From third parties: Payment processors (limited data for transactions).

3. How We Use Your Information

To:

• Deliver IPTV streams, activate/manage accounts.
• Process subscriptions and payments.
• Detect/prevent fraud or unauthorized sharing (e.g., multi-device abuse).
• Improve service, fix issues, analyze usage.
• Send essential updates/renewals (marketing needs consent).
• Meet legal requirements.

4. Legal Basis for Processing (for EU/UK Users under GDPR)

• Contract performance (subscription).
• Legitimate interests (security, fraud prevention).
• Consent (marketing, non-essential cookies).

5. Sharing Your Information

We do not sell your data. We share only as needed with:

• Payment processors (e.g., PayPal, Stripe, or other gateways we use) — they handle secure transactions; we share only necessary billing data. Their handling is governed by their policies (e.g., PayPal Privacy Statement, Stripe Privacy Policy). Review them for details.
• Hosting, cloud, and IPTV infrastructure providers (to enable streaming).
• Analytics/support tools (often anonymized).
• Authorities if legally required (court order, fraud protection).

6. Data Retention

• Active accounts: Subscription duration + grace period (e.g., 30 days post-expiry).
• Payment records: Up to 7 years (tax/legal).
• Logs/IP data: 30–90 days (security/abuse).
• Support data: As needed.
• Deletion requests honored (subject to legal holds).

7. Your Data Rights

(Especially under GDPR/UK GDPR for EU/UK, CCPA/CPRA for US/California users):

• Access, correct, download data.
• Delete/erasure request.
• Opt-out marketing/non-essential processing.
• Object/restrict processing.
• Withdraw consent.
• Complain to authority.

Email us at [your support email, e.g., info@maxstreamingiptv.com] to exercise rights. Response within 30–45 days.

8. Cookies and Tracking

Essential for functionality; analytics for insights. Manage via browser or consent banner (EU/UK required). We get consent for non-essential ones.

9. Data Security

Encryption (SSL/TLS), secure servers, controls in place. No 100% guarantee, but we follow industry standards.

10. International Data Transfers

Data processed where providers operate; safeguards (e.g., contractual clauses) ensure protection per privacy laws.

11. Children’s Privacy

Not for under 16 (or local age). No knowing collection from children.

12. Changes to Policy

Updates posted here; significant changes notified via email/site.

13. Contact Us

Questions? Reach: Max Streaming IPTV Email: [info@maxstreamingiptv.com]

We appreciate your trust.